CEUs: 23.0 Available

Virtual Exhibit Hall – 1.0 CEU
*An extra credit is available for exhibit hall attendance – based on AHIMA CE Credentials

Click here to download the printable agenda.

General Sessions

KEYNOTE SPEAKER: Virtual Influence

Laura Sicola, PhD, Vocal Impact Productions

In today’s virtual world, your personal brand as a professional is determined by how well you project your true confidence and expertise on camera. “Good enough” simply isn’t good enough; you have to be able to connect with your audience (ANY audience) and get results through video as effectively as you can in person. If you want to be the best, you need to master the art and science of virtual influence.

1.0 - Organizational Management and Leadership

PHIMA President’s Message

Denise French, MS, RHIA, FAHIMA

.5 - Evolving Topics

Building Our Health Information Community: 2021 AHIMA Report to the CSAs

Timothy Keough, MPA, RHIA, FAHIMA

AHIMA is the leading voice of health information because our credentialed professionals are committed to excelling at the intersection of healthcare, technology, and business. This presentation will detail how our members have led and will continue to lead the evolution of healthcare, while also ensuring health information remains accurate, accessible, protected, and complete.

1.0 - Evolving Topics
You are the Face of Change

Nya El-Amin, MBA, Life Coach for Leaders

Motivation to be the change you want to see health information management. Encouragement and steps to find value and positive routines post the impact of COVID.

1.0 - Organizational Management and Leadership




Health Law and Compliance
and Privacy and Security
Innovative Leadership
and Data Use and Analytics
Coding and Revenue Cycle
The Information Blocking Rule: A Roadmap to Interoperability for HIM

MRO Corp

The interoperability final rule was introduced
in 2020 and enforces considerable compliance
obligations on healthcare stakeholders,
including providers, EHR vendors and HIEs.
Despite the major changes of the rule, most
healthcare organizations lag in awareness
and preparedness for compliance. This
session provides a comprehensive background
and overview of the final rule and points out
exceptions to the definition of information
blocking. Speakers provide tips to collaborate
with other departments and ensure long term

1.0 - Health Law and Compliance

What Employers Want: A View of Current HIM Workforce Demands

Rebecca Reynolds, RHIA, CHPS
University of Tennessee Health Science Center

This presentation will provide a review
of the current HIM jobs that are available.
Data were collected from Simply Hired
and mapped to the AHIMA Career Map.
The presentation will include job
frequency by title, skills and degree as
well as salary ranges. Audience members
can identify skill gaps to make them more

1.0 - Organizational Management and Leadership
The Saga Continues…Let’s Talk SEPSIS!

UASI Solutions

During this presentation, we will review the latest information
related to Sepsis documentation and coding, recognizing
there is information not yet incorporated into ICD-10-CM

The presentation will include:
  • Overview of SOFA criteria
  • Overview of Sepsis 2 criteria
  • Overview of Sepsis 3 criteria
  • Review of documentation related to clinical validation of a Sepsis diagnosis

1.0 - Data Structure, Content, and Information Governance
Physician Practice ROI Compliance: Ten Risks
You May Have Overlooked

Sue Chamberlain, MSCTE, RHIA, CDIP, CCS-P
RRS Medical

As health systems and hospitals expand and
absorb physician practices, HIM Directors are
tasked with managing release of information
processes that may not have evolved to incorporate
modern compliance practices. It is vital to limit
your risk exposure by understanding the common
hidden challenges in the physician setting that
differ from those in the hospital. This presentation
will provide insight gained thru extensive experience
working in both settings as an HIM professional.

  • Differentiate between ‘normal’ ROI practices in the
    hospital vs. physician settings
  • Identify common practices in the physician setting
    that may add risk to the organization
  • Define methods to identify areas of risk in your
    organization, including physician demands
  • Understand educational opportunities
    to reduce risk and give patients consistency in process

1.0 - Health Law and Compliance
Elevating HIM Leadership Through IT Collaboration

Iron Mountain

The healthcare industry is changing rapidly,
and technology is playing an increasingly
important role when it comes to managing
information in this space. HIM professionals
have the opportunity to have a poignant
impact on the effectiveness of their
organization’s digital transformation.

Keep in mind that while technology has
brought incredible new possibilities,
most of those possibilities are built on the
back of high-quality health information.
In order for healthcare organizations to
capitalize on these opportunities, HIM
leaders must collaborate with IT to
enable a policy driven approach to
managing the information lifecycle and
establish a strong health data foundation.

In this session, we’ll explore the critical ways
HIM professionals can optimize collaboration
with IT to help their organization recognize
the strategic value of their data and how it
can be used to improve the quality and
cost-effectiveness of healthcare.

1.0 - Organizational Management and Leadership
Cracking the IR Code: Tips for Mastering
Common Complex Interventions


This presentation will discuss correct coding
for some of the most common complex
interventional radiology procedures including:
embolization, angioplasty, stent, atherectomy,
thrombolysis, thrombectomy and dialysis access

1.5 - Data Structure, Content, and Information Governance
The Value of Interoperable Health Data in Compliance

Laura Mosesso
Clinical Connect HIE

1.0 - Health Law and Compliance
Look at You Doing Leader-y Stuff!

Sallie Bissette, Ed.D., MHA, MBA, RHIA, CHC
WakeMed Health and Hospitals

Not a “formal” leader, no worries. This
presentation is geared toward identifying
the leader in us all. We’ll take a look at
different styles of leadership as well as
how they can be utilized in our every-day
life. Feel like you have this “leadership
thing” down-great! We’ll spend some time
talking about the perceptions of our
leadership styles to our team members.
Leadership is vital any industry including
HIM. You will leave this presentation with a
few new skills to add to your leadership repertoire.

1.0 - Organizational Management and Leadership
Optimize Health Care Revenue Cycle Operations with Robotic Process Automation (RPA)

Patricia Bounds
Director of Revenue Cycle Solutions, nThrive

Robotic Process Automation (RPA) has proven to
be an important technology for the automation of
manual processes. Organizations that have
implemented have reduced costs by 30-70%
depending on processes deployed. According to
Becker’s Hospital CFO Report, some organizations
have increased their team capacity from 35 to 200%,
so they can focus on higher priority, problem-solving
This advanced technology helps hospitals to streamline
operations, reduce the time to complete tasks, improve
financial performance, and lower labor costs. It is easily
used for common tasks that can be replicated, like
manual data entry, queries, cutting and pasting. Bots
can also be trained to automate more complex tasks
including denials management, authorization management,
claim edit resolution, and other processes, including:
• Gathering information from websites and other applications
to integrate information directly into the HIS and submit
• Correcting eligibility mistakes including Government
Managed Care eligibility
• Responding to payor denials by generating online
appeals automatically
• Automating simple billing edit resolution

1.0 - Revenue Cycle Management
Third-Party Access, Cyber Incidents and Business Continuity: What’s Your Game Plan?

Anthony Murray, CISSP
MRO Corp

The healthcare industry has seen an increase of
malicious activity since the pandemic began.
Due to this current environment, a national
warning was jointly issued by the Cybersecurity
and Infrastructure Security Agency (CISA), the
Federal Bureau of Investigation (FBI), and the
Department of Health and Human Services
(HHS). It is imperative that every organization
be fully prepared to face a cyber incident
head on. Don’t miss the opportunity to learn
some tips and best practices from MRO’s CIO
and Security Officer, Anthony Murray, from one
of the most renowned healthcare systems in
the country.

1.0 - Information Protection: Access, Disclosure, Archival, Privacy and Security
Leading a Remote Workforce

Bruce McCully, CISSP
Galactic Advisors

Remote work in healthcare has proven to
increase effectiveness, time spent on
value-added activities and reduce burnout
of teams—all current issues in many
hospital and clinic environments. But how
can workers in the healthcare industry
effectively work while remote? How can
they ensure secure and productive work
environments? And where do you begin with
initiating remote work policies and practices?
Start with a remote work culture? Embrace
of new technology? Clear communication?
Accountability metrics? There are a lot of
considerations you need to consider. In this
talk I will walk through things you can do right
now to engage and lead your remote workers.

1.0 - Organizational Management and Leadership
Introduction to Risk Adjustment Coding and Documentation

Jade Miller, RHIA, CRC

Janine Devine, RN, BSN, COC-A, CRC

The healthcare landscape is continually changing
and evolving the payer/provider reimbursement models.
Are your providers equipped to understand the impact
of their documentation on reflecting the health status
of their patients and receiving accurate compensation
based on the risk of their patients? During this presentation
we will introduce the basics of risk adjustment models,
provide an understanding of the Hierarchical Condition
Categories (HCCs), discuss the CMS-Risk adjustment
data validation audit, and identify coding and documentation
risk areas.

1.0 - Data Structure, Content, and Information Governance
Surviving the Wave of Seasonal Audits

Sue Chamberlain, MSCTE, RHIA, CDIP, CCS-P
RRS Medical

The seasonal payer audits continue to increase,
including multiple requests for the same patients
via subcontractors. Are we totally at the mercy of
the payers? Learn more details behind the reason
for the audits, how it can impact the organization
financially, and what actions could help reduce
financial impact of the organization. This
presentation will address both hospital and
physician office audits.

1.0 - Information Protection: Access, Disclosure, Archival,
Privacy and Security
Success in Leveraging Data in Population Health Management

Julie Hobson, RN, BSN
Highmark Health

We will describe how we leverage various
sources of data i.e. claims, patient-
generated, monitoring, clinical and medical
literature, in our collaboration with providers
to identify opportunities and drive success
in population health management.

1.0 - Informatics, Analytics, and Data Use
Hospital Coding Implementation Projects: What You Need to Know for Success

Kris Brukl, MHIIM, RHIA, CCS
Community Health Systems

The natural tendency is for operational leaders to
defer software conversions or new system
implementations to vendors, contractors, or local
IT/IS staff. Learn how and where operations teams
should be at the table to lead toward success.

1.0 - Revenue Cycle Management
HIPAA Gets a Facelift – Are There Still Wrinkles?


MRO Corp

It has been almost 20 years since HIPAA’s inception,
and change was inevitable. The practice of medicine
has changed, technology has advanced, and the
medical information demands have transformed.
The big question now is, what’s changed? Did the
changes close the gaps caused by interoperability?
How do the changes impact PHI disclosure management
and patient access? Are there new turnaround time
requirements? This session provides an authoritative
view on the HIPAA changes, including current changes,
effective dates, industry analysis, and proper
application of the revised rule within healthcare facilities.
The speakers share an in-depth analysis of HIPAA
terms and expert advice on how to apply the changes
effectively within organizations.

1.0 - Information Protection: Access, Disclosure, Archival, Privacy and Security
Developing an Information and Data Governance Program

Kathy Westhafer, RHIA, CHPS

The audience will gain an understanding of:

1. The various components of Enterprise
Information Management (EIM) including
Information Management, Data Governance
and Analytics
2. Possible organizational structure of a Data
Governance Program within the context of EIM
3. A practical example of the components of a
Data Governance program and possible
implementation strategies.
4. The role Data Governance can play in
becoming a data driven organization.
5. The roles that the HIM professional can
play in Data Governance Program.
6. Lessons learned in the implementation of
a Data Governance program.
7. Long term measures of a successful

1.0 - Informatics, Analytics, and Data Use
Optimizing the Mid Revenue Cycle with Best Practices and Performance Benchmarks

Virginia Gleason, CPHRM, CCM, CDIP
Services Solutions Group (SSG)

The middle of the revenue cycle is critical in mitigating
compliance risk and ensuring revenue integrity. Is your
team functioning at its highest level? How do you
know? This presentation will explore areas from
Coding and traditional Health Information Management
functions to Charge Integrity and Care Coordination,
including best known methods and performance
benchmarks to ensure that you are capturing every
potential dollar and optimizing workflow processes.

1.0 - Revenue Cycle Management

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