PHIMA Annual Conference


5.0 CEsDay 1 — May 20, 2024
5.0 CEsDay 2 — May 21, 2024
2.0 CEsExhibits *
12.0 CEsTotal

* Attendees can earn up to 2.0 CEUs by meeting with Exhibitors.

* The agenda and speakers are subject to change without notice. *

Day 1 — May 20, 2024

8:45 AM – 9:00 AM

President’s Welcome

9:00 AM – 10:30 AM Keynote

While GenAI does not apply to every use case, there are areas that it can have tremendous impact. Learn about how organizations applying GenAI to accelerate speed to insights in analytics, population health, RCM, and finance, as well as the steps required for success.

Learning Objectives:

GenAI use cases across information managementHow to begin – what is required for success

1.5 hrs   Data Structure, Content and Information Governance   

10:30 AM – 12:00 PM

This session will also describe the magnitude of the mental health workforce shortage and how it impacts access to care, as well as how telepsychiatry can be utilized to address these problems. A growing body of literature now suggests that use of telepsychiatry to provide mental health care has the potential to mitigate the workforce shortage that directly affects access to care, especially in remote and underserved areas. While the mental health services were already over-stretched before 2020, the scale of mental distress since the start of the pandemic requires unprecedented levels of mental health support and increasing the use and availability of telehealth can be helpful in enhancing access to mental health services. The North Carolina Statewide Telepsychiatry Program (NC-STeP) was developed in response to NC Session Law 2013-360 and launched in October 2013. Since then, as of December 31, 2022, NC-STeP has provided 57,052 telepsychiatry consults with over 9,000 involuntary commitments being overturned, with associated savings of more than $50,862,000. Given the success of the program, in 2018 the North Carolina legislature expanded the scope of services provided to beyond emergency departments to the community-based settings, using a collaborative care model. Since then, NC-STeP has added 22 outpatient sites to its 39-hospital network.Here we present data from NC-STeP published research that focuses on ED boarding of patients; cost savings associated with the use of telepsychiatry; and how the COVID-19 crisis has led to a heightening demand for telepsychiatry consultations in NC, but there is a possible race disparity in these demands between black and white mental health patients. We will also discuss technological innovations from the program, including developing a web portal.

1.5 hrs   Clinical Foundations   

12:00 PM – 2:00 PM

Installation of Officers, Distinguished Member Award, PHIMA Student Scholarship Award

2:00 PM – 3:00 PM Exhibit Area *

Exhibit Area Grand Opening

3:15 PM – 4:15 PM Track 1

The future of healthcare through the lens of Electronic Health Records is promising, but it also comes with challenges like data security, data sovereignty, interoperability, privacy concerns, artificial intelligence/machine learning, and the need for robust infrastructure. Nevertheless, as technology continues to advance, EHRs will be a cornerstone of a more efficient, patient-centered, and data-driven healthcare system.

1.0 hrs   Informatics, Analytics and Data Use   

3:15 PM – 4:15 PM Track 2

The days of a predetermined career ladder, established by the employer are gone. HIM professionals need to take charge of their own career pathway. That pathway is not necessarily a straight line ‘to the top.’ It is a winding road with bridges, bypasses, circles and roadblocks. But, you are in the driver seat of your own career goals. You can reach your destination with personal growth opportunities and the right strategies. This seminar will help you determine whether your GPS or blaze your own trail for the career you desire.

Learning Objectives:

  • Understand the strategies to deploy as the participant plots out their career path
  • Learn from an experienced HIM Professional how to utilize the knowledge of HIM skills to open doors within and outside of the traditional HIM profession
  • Become familiar personal development opportunities that can launch a career without the need of a specific title or job/position

1.0 hrs   Organizational Management and Leadership   

3:15 PM – 4:15 PM Track 3

This session will provide an overview of AHIMA’s 2024 Advocacy Agenda, current Advocacy efforts, and ways members can help support AHIMA’s mission of “empowering people to impact health” rooted in the belief that great possibilities are achieved when we work together toward a common goal.

Learning Objectives:

  • Familiarize attendees with AHIMA’s 2024 Advocacy Agenda including 1) Improving Individual’s Health Journey Through Access to Information, Privacy, and Equity, 2) Ensure the Quality, Integrity, and Usability of Health Information, and 3) Advance Healthcare Transformation.
  • Provide a detailed overview of updates from the 2025 Advocacy Summit including issues that were raised on Capitol Hill with elected officials that impact the health information profession.
  • Learn how to participate in new opportunities and support grassroots advocacy efforts.

1.0 hrs   Health Law and Compliance   

4:30 PM – 5:30 PM Track 1

This valuable session explores the who, what, why and where of the healthcare interoperability landscape. Beginning with an update on the 21st Century Cures Act and TEFCA, attendees gain career-changing insights into the structure, purpose, function and current state of QHINs in 2024 and their relationship to the new TEFCA information sharing framework.

The speaker also details how FHIR is used to support interoperability and clinical data exchange with valuable insights on FHIR’s impact to health information (HI) roles including coding, release of information, denial management, and payer audits. Attendees explore specific FHIR use cases in HI to fully assess the newest HL7 standard.

Finally, changes are ahead for the United States Core Data for Interoperability (USCDI) set of data classes. The speaker concludes with an important update on the status of USCDI versions and 2024 version updates relevant to any HI professional working with healthcare data, reporting and information exchange.

1.0 hrs   Informatics, Analytics and Data Use   

4:30 PM – 5:30 PM Track 2

In this session centered around my book, “Authentic Leadership: Navigating Success One Step at a Time,” participants will embark on a transformative journey toward becoming authentic leaders in their personal and professional lives. I will delve into the core principles and insights presented in the book, emphasizing the importance of authenticity, self-awareness, and ethical decision-making. Attendees will explore practical strategies for fostering genuine connections, inspiring teams, and navigating the complexities of leadership with integrity. The session aims to empower individuals to lead authentically, embracing their unique qualities and leveraging them for positive impact. Through interactive discussions and actionable takeaways, participants will gain practical tools to enhance their leadership journey and positively influence those around them.

Learning Objectives:

The four key objectives include: (1) Cultivating Self-Awareness, (2) Embracing Authenticity in Leadership, (3) Navigating Challenges with Integrity, and (4) Inspiring and Motivating Teams.

1.0 hrs   Organizational Management and Leadership   

4:30 PM – 5:30 PM Track 3

This SDOH presentation looks at where we are and how we can use the tools, standards, and measures to help HI professionals move forward to tackle this evolving and trending topic. There is also updated content and material based on TJC standards and CMS measure requirements.

1.0 hrs   Evolving Topics   

Day 2 — May 21, 2024

8:30 AM – 9:30 AM Track 1

1Overylay Records – Solved

1.0 hrs   Informatics, Analytics and Data Use   

8:30 AM – 9:30 AM Track 2

This presentation will focus on the critical aspects of cybersecurity and compliance in the context of using Artificial Intelligence (AI) in health informatics. We will explore the challenges and best practices associated with ensuring data security and regulatory adherence when AI is applied to manage and analyze healthcare data. The emphasis will be on understanding the complexities of protecting patient information and maintaining privacy in an AI-driven health informatics environment.

Learning Objectives:

  • Recognize the cybersecurity risks and compliance challenges associated with AI in health informatics
  • Identify strategies for securing health data and ensuring compliance in AI implementations
  • Understand the legal and ethical implications of AI in the management of sensitive health information
  • Gain in-depth knowledge of the cybersecurity challenges and compliance requirements in AI-powered health informatics
  • Learn effective strategies for safeguarding patient data and ensuring ethical AI use in healthcare settings
  • Understand the importance of staying abreast of regulatory changes and maintaining high standards of data security in AI applications

1.0 hrs   Health Law and Compliance   

8:30 AM – 9:30 AM Track 3

Join us for a comprehensive exploration of the latest updates to the ICD-10-CM coding system for the year 2024. This informative session will delve into the additions made to the coding system, equipping attendees with a detailed understanding of the changes and their implications for clinical documentation and reporting.

Learning Objectives:

  1. Familiarize attendees with the latest additions and modifications to the ICD-10-CM coding system for 2024, highlighting key changes and new codes introduced this year.
  2. Provide a detailed overview of the newly added diagnostic codes in the 2024 ICD-10-CM update, emphasizing their significance and implications for accurate clinical documentation and reporting.
  3. Enable participants to confidently apply the newly introduced codes in various medical specialties, ensuring a comprehensive understanding of the specific updates relevant to their practice and the broader healthcare industry.

1.0 hrs   Informatics, Analytics and Data Use   

9:45 AM – 10:45 AM Track 1

Big Data, AI, and Machine Learning are becoming recognized in industries as Science, Technology, Engineering, and Math are extensively applied. They help the healthcare industry grow, but computer scientists, mathematicians, statisticians, and engineers embrace them well. Incorporating the concepts into health professional curricula can help improve patient care. The presentation explores the benefits and challenges of introducing these concepts into healthcare programs.

1.0 hrs   Informatics, Analytics and Data Use   

9:45 AM – 10:45 AM Track 2

In October 2022, the 21st Century Cures Act expanded the definition of EHI beyond the USCDI v.1 set of data. Now, to comply with information blocking policies, healthcare organizations must consider both the electronic exchange and release of protected health information (ePHI) in their HIM operations.

2024 will bring more changes to ROI policies as HIPAA modifications are expected as well as the NPRM related to reproductive health. How can organizations achieve and maintain compliance goals?

An ROI gap analysis is a strategy you can (and should) deploy today. A comprehensive analysis examines more than HIM operations – it’s a wholistic view of your disclosure management process, where it is today, and where it needs to be.

In this session, experienced ROI consultants will share best practices for performing your own gap analysis or selecting the right partner to manage it for you. Ultimately, the analysis will help you:

  • Reduce compliance risk
  • Streamline operations
  • Improve patient/customer satisfaction

As a result, many larger organizations uncover cost-reduction opportunities by taking a streamlined and organized approach to ROI.

Small- to mid-sized practices and clinics also benefit from this exercise. If done correctly, your team will walk away with a guide to achieving more with fewer resources.

Learning Objectives:

  1. Consider gaps and roadblocks in the levels of integration of your organization’s ROI systems
  2. Learn how and why you should perform a gap analysis to ensure compliance with Information Blocking.
  3. Learn how organizing your organizations ROI functions can be a big step towards ensuring compliance.
  4. Review requisite building blocks for organizing ROI and models and milestones for transitioning ROI to a streamlined compliant system.

1.0 hrs   Information Protection: Access, Disclosure, Archival, Privacy and Security   

9:45 AM – 10:45 AM Track 3

Understand the history and background of ICD-11Learn the fundamental concepts within the ICD-11 coding systemRecognize new concepts within the coding systemWhat specific readiness items can be used today to prepare for implementation

Learning Objectives:

At the completion of this educational activity, the learner will be able to:Understand the history and background of ICD-11Learn the fundamental concepts within the ICD-11 coding systemRecognize new concepts within the coding systemWhat specific readiness items can be used today to prepare for implementation

1.0 hrs   Informatics, Analytics and Data Use   

11:00 AM – 12:00 PM Track 1

BRANDS, BRIDGES + BUSINESS will provide tools and insight on how the development and maintenance of one’s brand, whether corporate or personal, impacts the ability to advance and accomplish long and short term goals.

Learning Objectives:

  • What is a BRAND?
  • Why is your BRAND Important?
  • What is a BRAND BRIDGE?

1.0 hrs   Organizational Management and Leadership   

11:00 AM – 12:00 PM Track 2

An effective content management (ECM) strategy can do more than just improve digital process efficiency – it can also reduce user burnout and improve morale. Discover how key functions of your enterprise content management system and strategy can support improved workflows for seamless accessibility.

By the conclusion of this program, you’ll gain ideas on how to:

  • Leverage key ECM system features to reduce repetitive tasks.
  • Increase digital user skills to boost team morale with automated workflows.
  • Deliver improved data accessibility with system integrations.

1.0 hrs   Information Protection: Access, Disclosure, Archival, Privacy and Security   

11:00 AM – 12:00 PM Track 3

Enrolling healthcare organizations and individuals with insurance networks with precision and accuracy will avoid “out of network” claim denials. In this session, we will review the provider enrollment process for Medicare, medicaid and private/commercial healthcare plans. We will review the partnership billing experts and enrollment specialists need to grow and maintain to achieve maximum, accurate claims reimbursement.

Learning Objectives:

  • Review the connection with Provider Enrollment and Billing
  • Discuss the steps to a successful credentialing and enrollment process

1.0 hrs   Revenue Cycle Management   

1:30 PM – 2:30 PM Track 1

1AHIMA Excellence Series: Building Project Management Skills in Health Information

1.0 hrs   Organizational Management and Leadership   

1:30 PM – 2:30 PM Track 2

Mere mistakes, simple negligence and accidents which lead to the submission of incorrect or false information in a claim is not a crime but can lead to the assessment of an overpayment. Unfortunately, the government may contend that the submission of false information is not a mere mistake but rather constitutes fraud. The falsification of medical records is increasingly cited as the basis (in whole or in part) in the prosecution of physicians and administrative personnel in a wide variety of health care fraud cases. In this session, we will examine a number of these cases and discuss the conduct that led to the government enforcement action. Participants will also learn options for addressing records that appear to be incorrect or intentionally falsified.

Learning Objectives:

  1. Participants will be able to discuss the various types of government investigations and prosecutions currently being pursued by Federal and State prosecutors around the country.
  2. Participants will be able to demonstrate steps that they can take to reduce their practice’s level of risk and increase its compliance with regulatory requirements.
  3. Participants will be able to discuss how to best respond if they identify incorrect or false statements made in previously submitted and paid claims.

1.0 hrs   Health Law and Compliance   

1:30 PM – 2:30 PM Track 3

This presentation is designed to equip attendees with a comprehensive understanding of the importance of Incident Response (IR) and Business Continuity (BC) plans in the realm of cybersecurity. The session will delve into the basics of cybersecurity threats, the critical role of IR and BC plans, and the necessity of regular testing. Through a mix of informative content, interactive discussions, and a mock incident response exercise, attendees will gain practical insights into preparing for and managing cyber incidents.

Learning Objectives:

• Understand the Fundamentals of Cybersecurity: Learn the basic concepts and common threats in the digital landscape.
• Recognize the Importance of IR and BC Plans: Grasp why these plans are crucial for organizational resilience.
• Discover Best Practices for Testing Plans: Uncover how regular testing of these plans can significantly improve incident handling.
• Engage in a Mock Incident Response Exercise: Experience a simulated cyber incident to apply theoretical knowledge in a practical scenario.
• Equip for Real-World Application: Acquire actionable strategies to implement and improve IR and BC plans in your organization.

1.0 hrs   Informatics, Analytics and Data Use   

2:45 PM – 4:00 PM

AHIMA Report to the Component Associations

1.0 hrs   Evolving Topics   

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