FAQs

How do I receive my CE credit for the virtual meeting?

  • You will have access to the CE AFTER you click on EACH OF THE SESSIONS listed under the Course Content.
  • You can access by going to “My Certificates”. When you click on a certificate, the certificate will either automatically download or will automatically appear. This will depend on your browser.

How do I obtain access to the virtual meeting?

The meeting consists of recorded webinar sessions.

All paid registrants will have a user login account created on the KnowledgeConnex Learning Management System (LMS).  All paid registrants will receive an email on August 24, 2020 or within 2 business days from receipt of payment.  This email will provide you with your user name and password.

Below are the access instructions that you will need in order to access the virtual meeting.

Instructions:

1 – To login visit https://www.elearningconnex.com

  • Use the username and password that was provided to you in the email sent from KnowledgeConnex.

 

2 – After you login, you will be taken to “My Courses“.

  • Under My Courses, you will see a link to your new online course – PHIMA | 2020 Virtual Annual Conference.
  • Click on the link to PHIMA | 2020 Virtual Annual Conference.
  • Then go to the bottom of the page and you will see a heading “Course Content“. Click on a session name under the heading Course Content.
  • IMPORTANT: If you do not see “Course Content” at the bottom of the page or “Start Course” on the blue button on the right side of the page (see example screenshot) then you will need to REFRESH YOUR BROWSER. Learn more about refreshing your browser.

 

3 – You will have 60 days to access the PHIMA | 2020 Virtual Annual Conference.

4 – CE Certificate

  • You will have access to the CE AFTER you click on EACH OF THE SESSIONS listed under Course Content.
  • You can access by going to “My Certificates”. When you click on a certificate, the certificate will either automatically download or will automatically appear. This will depend on your browser.

 

5 – Virtual Networking

  • After you login, be sure to check out the 2020 PHIMA Virtual Annual Conference Networking Group and “Subscribe” to the discussion threads. Feel free to post any discussion topics or questions on this discussion board, and you can also direct message any attendee within the platform.
  • Consider uploading a photo to your account so we can put a face to a name.

 

If you need further assistance, please click here.

I can not access the virtual meeting content after clicking on the meeting name under “My Courses”.

If you do not see “Course Content” at the bottom of the page or “Start Course” on the blue button on the right side of the page (see screenshot) then you will need to refresh your browser.

Learn more about refreshing your browser.

Will there be an in-person 2021 Annual Conference?

Yes (unless state restrictions are in place) – the 2021 Annual Conference is scheduled for April 26-27, 2021 at the Lancaster Wyndham Resort and Conference Center.

The Annual Conference is the time for PHIMA to raise money for scholarships that are provided to students. How will PHIMA fund the scholarships? Will PHIMA provide scholarships in 2021?

The PHIMA Executive Committee is currently discussing ways to fundraise for the student scholarships. PHIMA is committed to supporting students.

Will the vendors/exhibitors be included in the Virtual Annual Conference?

Vendors/exhibitors have been given an opportunity to provide PHIMA with a video presentation that showcases their company and educates PHIMA attendees on how their products/services can be a solution to the issues that health information professionals encounter.

I was looking forward to networking at the Annual Conference. How will I network now?

PHIMA (through their partner, KnowledgeConnex) is providing a virtual networking tool. Those registered for the conference will have access to the networking tool.  Instructions on how to access the networking tool will be provided to those who register.

Can I earn more credits with a virtual meeting?

Yes, now that you don’t have choose between different tracks, you are able to listen to all of the sessions for the day(s) that you are registered!

How long will I have to listen to the recorded sessions?

You will have 60 days to access the the virtual meeting once the access instructions have been emailed to you.

Online registration will be available until December 31, 2020.

I was planning on attending the Educator’s Forum at the Annual Conference – will there still be a meeting?

There will be a late summer/early fall conference call set for the educators.  Date/time TBD.

Can I change my registration from a one day (Monday only/Tuesday only), can I switch to a full registration

Yes, please the Central Office at [email protected]

Will my registration automatically be applied to the virtual meeting or do I need to re-register?

Yes, your existing registration is applied to the virtual meeting. No need to do anything else.

I already made my hotel reservation for August. Do I need to call to cancel this reservation?

Yes, you will need to cancel your reservation by calling 800-233-0121 or 717-299-5500.

Does AAPC recognize AHIMA CEs?

CEUs are accepted from programs sponsored by AHIMA national offices and the state or regional AHIMA branches.

One hour of instruction is worth one CEU. A certificate of attendance or completion is necessary to show participation.

Source:  https://www.aapc.com/medical-coding-education/help/

What is the cancellation policy?

Please visit the terms and conditions.

I have a question about my registration or I need to revise my registration. Who should I contact?

Click here if  you have any registration questions.

I need a W-9 for your tax ID.

Click here for the W-9.  Please note that the payment will be made to KnowledgeConnex and not PHIMA.

I need your mailing address to mail my check.

When paying by check, select “offline/mail” under payment options in the shopping cart. You will later see instructions to print the invoice page and mail your payment to KnowledgeConnex. The mailing address will be on the invoice. Make your check payable to KnowledgeConnex.