FAQs

If your question is not answered below in a FAQ, below, then please contact us so we can assist you.

How do I obtain access to the virtual meeting?

Paid Registrants:

If Registered On or Before April 23rd:

On April 23rd all paid registrants will receive an email with instructions on how to login at elearningconnex.com to access the virtual meeting which includes the pre-recorded sessions,  virtual exhibit hall and networking, evaluation and CE.You will have 60 days to access the course after access has been granted.

After April 23rd:

All paid registrants will receive an email within 2 business days from receipt of payment with instructions on how to login at elearningconnex.com to access the virtual meeting which includes the on demand recordings,  virtual networking, evaluation and CE. You will have 60 days to access the course after access has been granted.

Unpaid Registrants:

If your registration fee is currently unpaid, then you will receive the access instructions within 2 business days from receipt of payment. You will have 60 days to access the course after access has been granted.

How do I access the CE certificate?

Click here to learn more.

How long do I have access to the virtual meeting?

Click here to learn more.

How do I participate in the session discussions?

Click here to learn more.

How can I maximize my screen?

Click here to learn more.

How do I change my password?

Click here to learn more.

The Annual Conference is the time for PHIMA to raise money for scholarships that are provided to students. How will PHIMA fund the scholarships? Will PHIMA provide scholarships in 2021?

The PHIMA Executive Committee is currently discussing ways to fundraise for the student scholarships. PHIMA is committed to supporting students.

Does AAPC recognize AHIMA CEs?

CEUs are accepted from programs sponsored by AHIMA national offices and the state or regional AHIMA branches.

One hour of instruction is worth one CEU. A certificate of attendance or completion is necessary to show participation.

Source:  https://www.aapc.com/medical-coding-education/help/

What is the cancellation policy?

Please visit the terms and conditions.

I have a question about my registration or I need to revise my registration. Who should I contact?

Click here if  you have any registration questions.

I need a W-9 for your tax ID.

Click here for the W-9.  Please note that the payment will be made to KnowledgeConnex and not PHIMA.

I need your mailing address to mail my check.

When paying by check, select “offline/mail” under payment options in the shopping cart. You will later see instructions to print the invoice page and mail your payment to KnowledgeConnex. The mailing address will be on the invoice. Make your check payable to KnowledgeConnex.

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