Jeanne Day, RHIA, CHAM is the Director of Health Information Management and Patient Access at Greater Baltimore Medical Center (GBMC) in Baltimore, MD.  She has worked at GBMC since 1997 and has over thirty-three years of healthcare experience.  Jeanne directs and manages the strategic planning, development, budgetary management, and staff of the Health Information Management, Coding & Clinical Documentation Improvement, and Patient Access departments.

Jeanne obtained a Bachelor of Science degree in Health Record Administration from the York College of Pennsylvania.  She is currently enrolled in the graduate program for Health Informatics Administration Technology at the University of Maryland Global Campus.

Heather Litzinger will be graduating with Honors from Hutchinson Community College online, in May, with an Associate’s Degree in Health Information Management with an Emphasis in Cancer Registry. She is also a member of the Phi Theta Kappa Honor Society. After completing her cancer registry practicum this summer, she intends on sitting for her CTR certification in November. She will be attending Hutchinson online again in the fall to pursue an additional Associate’s Degree in Health Information Management so that she will be eligible to sit for the RHIA exam sometime next year. In addition to this, she afterwards plans to attend the University of Kansas online and pursue a Bachelor’s Degree in Public Health. She aspires to have the qualifications and core knowledge to be able to educate patients on how to be advocates for their own health and stress the importance of regular physician exams and early cancer screening practices.

She currently works at Yolanda G. Barco Oncology Institute in the Radiation Oncology department, obtaining authorizations for patients to be treated. She sees, almost daily, the struggle that many patients experience when trying to make sense of their diagnosis, as well as knowing what questions to ask and what direction to take with their treatment. She feels that continued educational efforts are vital in giving not only the general population but also those already diagnosed with cancer, the tools that they need to adequately understand and take control of their own health care.